1300 000 161
Receiving a little extra help from someone you know and trust is the single most important way we help our clients enjoy a life in full in the place they love best. Home.
With this in mind, we have developed our Same Face Promise, which means a regular Support Worker you know and trust will provide consistency of care in your home, resulting in greater peace of mind for you. Our unique Same Face Promise is delivered in the following ways:
If your Support Worker finishes their visit ahead of time we promise they will ask: "I have 5 minutes before I need to leave — is there anything else I can do for you today?". It’s the little things that count and you’d be surprised how much we can achieve in 5 minutes!
Your Wellness Partner is knowledgeable in all types of health and wellness services. No matter how complex your needs may be, we will help you find the optimum government funding to achieve your individual health and wellness plan. We promise you will always have the same person supporting you on your health and wellness journey with Southern Plus. And if you end up with an injury or in hospital and you need to find out about different options for your aged care needs, they will work with your GP or specialists to help you navigate through the often complex My Aged Care process.
A member of your Care Team will take you to hospital for planned admissions and be there for you when you need to return home. This includes settling you back into your home, picking up any essential shopping and giving you all the support you need. If you’d like further information on this service, call us on 1300 000 161.
Terms and conditions apply. Click here to find out more.
Next generation aged care