Minister Wyatt launches the Charter of Aged Care Rights at Southern Plus East Fremantle


We were pleased to welcome the Hon Ken Wyatt AM, Minister for Senior Australians and Aged Care to Southern Plus East Fremantle this morning, where he launched the Charter of Aged Care Rights.


The comprehensive new Charter covers 14 fundamental protections – from safe, quality care, to independence, information, personal privacy, control, fairness and choice.


Minister Wyatt said all aged care providers will have to provide a personally signed copy of the Charter to every one of their residents and care recipients, at the same time giving them – or their authorised representative – the opportunity to co-sign the document.


“Together, we’re standing up for our most vulnerable senior Australians and we won’t tolerate anything less.


“The co-signing makes providers’ commitments and obligations under the charter clear to clients, and ensures that clients are aware of their rights.” Minister Wyatt said.


Errol Turner, Southern Cross Care (WA) Inc. Chief Executive Officer welcomed the launch of the new Charter.


“We support the introduction of the Charter of Aged Care Rights as it ensures that all residents, clients and their families who place their trust in aged care providers can feel confident in the care and services they are receiving.


“As one of the leading not-for-profit aged care providers in WA, we always hold ourselves to the highest standards. The Charter is just one more example of how we can demonstrate our commitment to providing quality care and support that is also respectful and dignified, to all of our residents and clients.

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